Some fields are rarely used and can have a performance impact on the reports and therefore, they are disabled by default. These will always show [unknown] until enabled.
Please reach out to us at hello@betterreports.com or send us a message through the widget in the app.
The following fields can be enabled -
  1. Customer Metafields
  1. Order Metafields
  1. Variant Metafields
  1. Customer Journey (First / Last Visit)
  1. Fulfillment events (Delivery Date, In Transit Date, Estimated Delivered at)
  1. Order Risk Classification