Help Scout

The Help Scout connector provides reports about your users, teams, conversations, customers, tags and more.

Common use cases include:

• Response time over time

• Response time by day of week

• Response time by mailbox, team

• Ratings by user

• Total messages by user

• Total chats by user

• Most active customers

• Received customer messages over time

• Segment report by mailbox custom field

• Filter by conversation tag

For pricing information, please see https://www.betterreports.com/connectors/helpscout​

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