Help Scout
The Help Scout connector provides reports about your users, teams, conversations, customers, tags and more.
Common use cases include:
- Response time over time
- Response time by day of week
- Response time by mailbox, team
- Ratings by user
- Total messages by user
- Total chats by user
- Most active customers
- Received customer messages over time
- Segment report by mailbox custom field
- Filter by conversation tag
Last modified 1yr ago