Better Reports

Connecting your Help Scout account

Follow these instructions to connect your Help Scout account:
You will be prompted to grant read-only access to your Help Scout account. Once confirmed, all your data will be imported and always kept up to date in the background.
The initial import of your Help Scout data might take a few seconds to a few hours, depending on the amount of data. Regardless, this is a one-off operation and new data will be automatically ingested in real-time so that your reports are always up to date.