Gift card and staff reports
If your store is on the Shopify Plus plan, Shopify provides access to additional APIs to load Gift cards and Users. Unfortunately, these two APIs must be activated manually (more on that below).
If your store is not on the Shopify Plus plan, the gift card and users API are not available. As a result, gift card reports are not possible. However, you can record your team members manually. See Record staff.

Gift card reports

Interesting Gift Card reports include:
    Active gift cards
    Expiring gift cards
    Monthly issued gift cards
    Remaining gift card balance by expiry month
Any many more.

Users API and team member names

The Users API will enable Better Reports to record the names of all team members configured on your store. It can be useful if you want to segment your report by individual staff members. If you operate physical stores (brick and mortar), you could for example show total sales by staff member, by location.

Activating the Gift cards and/or Users APIs

Shopify doesn't allow "public apps" to use the Gift cards and Users API so you must follow these steps to create a "private app".
b) Input "Better Reports" for the Private app name
c) Input "[email protected]" for the Emergency developer email
d) Grant 'Read access' to Gift cards and Users
If you can't find Gift cards or Users in the list of permissions, you may have to contact your Shopify Plus Success Manager to activate them.
e) Leave all other fields as is. It should look like this:
Grant 'Read access' to Gift cards and Users
f) Press Save
g) Copy the Example URL (click 1 in the screenshot below)
h) Email our friendly staff at [email protected]. Simply state that you want to activate gift cards (or user reports) and paste the Example URL. This URL contains the information we need to activate your Gift card and User reports. That's it! You will hear from us shortly once your reports are ready.
Last modified 1yr ago