Our global support team can help you with any reporting requirements, general questions or concerns. To ensure that you receive prompt assistance, we offer several ways for you to reach out to us.
In-App Widget
For a contextual support experience, we recommend using the in-app help widget. This will give you access to our support team and give them the required information to work on your request:
To access the in-app widget, follow these steps:
- Log in to the Better Reports app.
- Locate the widget icon in the bottom-right corner of the screen. (screenshot below)
- Click on the icon to open the widget window.
- Please type your question or issue in the provided space, and our support team will get back to you as soon as possible.
Through Our Website
If you prefer to contact us outside the app or are unable to access Better Reports, you can reach out to us through our Contact Us page:
Simply fill out the form on this page with your name, email address, and a detailed description of your inquiry or issue. Our support team will respond to your message as quickly as possible.
Email Us Directly
If you would like to email us directly, you can reach out to our support team at:
Please include a detailed description of your inquiry or issue, along with the name of your store and connection, so we can provide you with the best possible assistance.
We look forward to hearing from you!